Terms and Conditions
Welcome to Aarya Eye Care Hospital. By using our services, you agree to the following Terms and Conditions, which outline the responsibilities shared between you and our hospital. By booking an appointment, visiting our facility, or using our website, you confirm that you have read, understood, and accepted these terms. Continued use of our services indicates your agreement to these Terms and Conditions, ensuring transparency and mutual responsibility.
Scope of Services
Aarya Eye Care Hospital offers a wide range of eye care services, including ;
- Comprehensive eye check-ups and treatments
- Inpatient and outpatient services
- We offer a range of diagnostic services, including lab tests, imaging, and radiology.
- Pharmacy services (where applicable) for prescribed medications
Appointments and Consultations
- You can schedule your appointments online, by phone, or by visiting our hospital.
- Rescheduling or cancellations should be made at least 24 hours in advance.
- Walk-in consultations are subject to availability and may involve waiting times.
Patient Responsibilities Patients are expected to:
- Ensure your medical history and personal information are complete and accurate
- Follow the prescribed treatment and medical advice
- Respect hospital staff, other patients, and hospital property
Consent
- Before undergoing any surgery or diagnostic procedure, informed consent is required
- Patients may be asked to consent to the anonymous use of medical data for internal audits, training, or research.
- For patients under the age of 18, consent must be given by a parent or legal guardian.
Billing and Payments
- Payment for services must be made in advance or before discharge, depending on the type of service.
- Payments can be made through various methods such as cash, credit/debit cards, UPI, and digital wallets.
- Refunds, if applicable, will be processed based on hospital policy and service status.
- For insurance claims, patients must provide valid documents and TPA details. The hospital will assist with processing as per policy terms.
Privacy and Confidentiality
- All personal and medical data is handled in accordance with Indian data protection laws.
- Information is shared only with authorized medical professionals and diagnostic partners involved in the patient’s care. If you have any questions regarding these Terms and Conditions, please refer to our Privacy Policy.
Visitor Policy
- Visiting hours are subject to hospital guidelines.
- Rules for attendants
- Visitors must follow hygiene protocols and infection control practices.
Use of Hospital Website
- Users must not misuse the website for unlawful activities.
- The information available on our website is intended for general knowledge and should not replace professional medical consultation.
- While we strive for accuracy, the hospital is not liable for typographical errors or outdated information on the website.
Limitation of Liability
- The hospital is not responsible for any adverse outcomes resulting from factors beyond medical control.
- We are not liable for delays or disruptions caused by force majeure events or third-party service providers.
Medical Disclaimer
Any content provided on our website, brochures, or social media is for informational purposes only. It should not replace professional medical consultation or diagnosis.
Changes to Terms
- Aarya Eye Care Hospital reserves the right to update or modify these Terms and Conditions at any time.
- Any changes will be published on our website or displayed on the hospital notice board.
Jurisdiction and Legal Compliance
- These Terms and Conditions are governed by Indian law.
- Any disputes shall be subject to the jurisdiction of courts located in Thrissur, where the hospital is situated.
If you have any questions regarding these Terms and Conditions, please contact us.
Email: info@aaryaeyecare.in
Phone: +91 99 463 222 88
